Terms of Service

Please read these terms and conditions carefully before using our services or purchasing our products.

Last updated: December 2024

1. Acceptance of Terms

By accessing and using UbayTech's website, products, or services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Company Information

UbayTech is a company incorporated under the laws of China, with its principal place of business located in Shenzhen, Guangdong, China. We specialize in the manufacture and distribution of mobile phone accessories for B2B markets worldwide.

3. Products and Services

3.1 Product Information: We strive to provide accurate product descriptions, specifications, and images. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

3.2 Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

3.3 Pricing: Prices are subject to change without notice. All prices are quoted in USD unless otherwise specified and are exclusive of taxes, duties, and shipping costs.

4. Ordering and Payment

4.1 Order Acceptance: All orders are subject to acceptance by UbayTech. We reserve the right to refuse or cancel any order for any reason.

4.2 Minimum Order Quantity: Most products have minimum order quantities (MOQ) that vary by product type. Please contact us for specific MOQ requirements.

4.3 Payment Terms: Standard payment terms are 30% deposit upon order confirmation and 70% balance before shipment. We accept T/T (bank transfer), PayPal, and L/C for larger orders.

4.4 Credit Terms: Credit terms may be available for established customers subject to credit approval and agreement to additional terms.

5. Shipping and Delivery

5.1 Delivery Terms: Delivery terms are typically EXW (Ex Works) Shenzhen unless otherwise agreed. Risk of loss and title pass to buyer upon delivery to carrier.

5.2 Shipping Costs: Shipping costs are additional and will be quoted separately unless otherwise specified.

5.3 Delivery Times: Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by customs, weather, or other factors beyond our control.

6. Quality and Warranty

6.1 Quality Standards: All products are manufactured to meet international quality standards and are subject to our quality control processes.

6.2 Warranty: We provide a limited warranty against manufacturing defects for a period of 12 months from the date of shipment.

6.3 Returns: Defective products may be returned within 30 days of delivery for replacement or refund, subject to inspection and approval.

7. Intellectual Property

7.1 Trademarks: All trademarks, service marks, and trade names used on this website are the property of their respective owners.

7.2 Copyright: The content of this website, including but not limited to text, graphics, images, and software, is protected by copyright and other intellectual property laws.

7.3 Custom Products: For custom or OEM products, intellectual property rights will be governed by separate agreements.

8. Limitation of Liability

8.1 Disclaimer: Products are provided "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.

8.2 Limitation: In no event shall UbayTech be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or services.

8.3 Maximum Liability: Our total liability for any claim shall not exceed the amount paid by the customer for the specific products giving rise to the claim.

9. Privacy and Data Protection

9.1 Data Collection: We collect and process personal data in accordance with our Privacy Policy and applicable data protection laws.

9.2 Data Security: We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

9.3 Data Retention: Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected.

10. Governing Law and Disputes

10.1 Governing Law: These terms shall be governed by and construed in accordance with the laws of China.

10.2 Dispute Resolution: Any disputes arising out of or in connection with these terms shall be resolved through negotiation. If negotiation fails, disputes shall be submitted to arbitration in Shenzhen, China.

10.3 Jurisdiction: The courts of Shenzhen, China shall have exclusive jurisdiction over any legal proceedings.

11. Changes to Terms

We reserve the right to modify these terms at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: service@ubaytech.com

Phone: +86-755-82571870

Mobile/WhatsApp: +86 150-1365-6547

Address: Shenzhen, Guangdong, China